Tropical Felgate - Costa Rica at Its Best! Let us make your dream come true!

Property Rental Management

1. Who we are?
2. Rental Management Service.
3. Community HOA Management.
4. Concierge Services.


Hiring the Experts:
Tropical Felgate Property Management Corp


There are so many reputable property management companies that can effectively make your real estate rental in to a perpetual cash machine. Each company has their own style and approach. Unfortunately, not all companies deliver the same services as the other; therefore the pressing question is how will you find a reliable property management company? In every selection process, there are criteria, and here, are some of the best ones put together just for you:

property management company must know the business very well. This means that the company has far-reaching acumen about the local market segment. They should know how to pull in renters, market your business, and engage strides, in order for the business to be competitive. A good company helps you make money, while the best one can make you money too, but making further steps to streamline the business operation so the business thrives.

Always conduct a meeting with the prospect candidates. Knowing what is on their minds is a great way to know their professional limits and capabilities. A great manager focuses on plans, budget, marketing, collection, and more importantly, provide excellent customer service. The plan should include how to maximize profit and reduce expenses.

A successful property management company should have a good track record with past and present clients. No one could state they have extensive experience and know-how by working on theories alone. Experienced property management firm always showcase a masterful plan, according their clients’ needs and should be happy to share with you testimonials from previous clients. If they don’t have any to show you, beware.

Let’s talk about the money and the collection of rent. A great property management firm has impeccable and effective ways to collect rent promptly. They are also responsible for catching up with delinquent payments. Today, tenants have the option to pay their rent online. The property management company should have software that controls the entire business operations, including accounting, billing, services, inventory, and web-based applications, making it convenient for both renter and investor to keep on top of their home.

Many property owners today prefer a company that can handle accounting and taxes. It is a part of the team, but only works only for the tax season. The accounting team is responsible for cash flows, taxes, and organizing the expenses of the property.

The team or staff should give efficient and speedy service like repairs. The team is available to help the tenants. The team is respectful, friendly, honest, reliable, and most of all, fast. A good relationship between the tenants with the management team denotes prompt payment, and thus, promoting good returns for the business.

Choosing such a company that delivers deft business operations is an essential part of any property rental business. Heed the helpful tips to and add to your personal criteria. Running a business like property rental is serious and complicated. Therefore, you should choose one of the best Tropical Felgate Property Management Corp team.


Your Guide to Property Management: Do You Really Need One?

The real estate industry is now one of the most flourishing markets. If you are investing in real estate then you must understand that you need to have a lot of knowledge about Property Management. There is nothing more distressing than to invest in something that would only cause you a lot of stress and financial instability. Real estate is one great investment but when you don’t know how to manage it you will be surprised how much it can become a liability to you financially and mentally.

Normally for real estate investors, you buy a property and you plan to sell it in the future to make profit. Most of the times, before you sell the house you try to find ways to earn money from it. One of the most familiar ways is to lease the property. There are even times that real estate investors have no plans of reselling their property because the profit coming from renting it is enough to meet their financial needs. That is because most people right now would rather lease a place monthly than pay in bulk to buy it. You have the option to personally manage your own property especially if you have a lot of experience when it comes to this kind of business. However, Tropical Felgate Property Management Corp team who are professionals that handles your real estate investment is a big advantage especially if you are new to this business. Whichever option you choose you must know and understand first why you need to have someone manage your real estate investment.

If you properly manage your property or find someone who is competent to do it for you, you will surely gain a lot of advantages. One of these advantages is you will have high quality tenants since there would be a process of tenant screening. Remember that having a bad tenant who doesn’t pay the rent on time or doesn’t take care of your property will be a real hassle in the long run. Also, property managers not only take care of your tenants and occupancy issues but they fulfil major responsibilities in major areas like marketing, financial, facility, risk management and administration.

When you want to increase the value of your property and at the same time maximize the returns on your investment, finding the best Property Management team or professional should be on the top of your list. Remember that this is what you need if you don’t want to turn your asset into a liability in the near future.

Extra-Mile Services of Tropical Felgate Property Management Corp

When it comes to your income property income should be your prime consideration. Most property management companies offer high level of services at very reasonable prices. As an owner, it is important to know the services that property management companies offer to cover their prices. Even miscellaneous fees must be broken down for transparency and clarity. Property management services should include a real live person hotline that is available 24 hours a day, seven days a week to handle requests for maintenance and leads. Online payment tools should also be served as well as phone payment systems to take care of owner disbursements and rent collection facilitation.

Ultimately, a property management company that can optimize services proves to be the wisest choice. It has to be one that will help the company in terms of brand recognition, avoid legal risks and hassles and most of all, to maximize its potential for income. There are many advantages in highly reputable property management companies and it serves you best to do research and background checks to be able to determine the best management company that fits your needs.

Tropical Felgate group of companies is reputed to go the extra mile in giving service to both clients and property owners. Many of them have additional services that they offer exclusively to their managed accounts. During periods where the property is vacant, property managers can continue to manage the property with no additional fees. Vendors are also expected to always be available for repairs, maintenance and other services. There should also be no hidden agenda in all transactions including the fees and charges. Whatever was negotiated should be the amount to be paid.

Look for some extra services that ensure you are dealing with a professional like receiving a report complete with the status of the property including pictures and other updates in order to assure the owner that his investments for his property are worth it.

Residential Property Management Agreement (PDF File)

Condominium Management Agreement (PDF File)

Rental Management Service

Tropical Felgate, through it's company in Costa Rica Tropical felgate (CR) Ltda, is totally dedicated to providing impartial, professional, property investment advice and efficient, cost effective Management Services.

These attributes, combined with a passion for outstanding customer service, have enabled us to build a successful business, now handling 50+ properties for our local and overseas clients.

Felgate Marketing Limited understand that a rental property will be either your home or a very important component of your investments.

The seven steps to prosperity through property investment and how Tropical Felgate can help:

1.  Selection of the Investment Property
2.  Selection of Suitable Tenants
3.  Setting and Maintaining Market Rentals
4.  Rent Collection and Arrears Management
5.  Regular Inspections and Cost Effective Maintenance
6.  Efficient Administration and Prompt Payment to Clients
7.  Keeping in Touch

Rental Management Agreement (PDF File 62.5 kb)

1. Selection of the Investment Property

A successful property investment strategy starts with the careful selection of the rental property.
As a free service to our existing clients, or first time investors, we will provide independent advice on the suitability of the proposed property as an investment, using our extensive knowledge of comparable properties, rental rates, operating costs, historical growth rates and other relevant information.
We will make sure you start off on the right foot! 

2. Selection of Suitable Tenants

Attracting, interviewing and assessing prospective tenants can be stressful, time consuming and costly. Even more so if you pick a bad one!


We will take care of all of these steps using our proven, comprehensive screening process to ensure your property is rented to careful, reliable tenants.

When selecting a tenant we consider many things - the most important being:

bullet their credit history.
bullet the stability of their employment
bullet the fact that the tenant is financially capable of paying the rent
the condition of previous property rented by them.


3. Setting and Maintaining Market Rentals

We have access to industry statistics and our own comprehensive Database, which enables us to provide you with quality, up-to-date information to ensure you optimise the rental return from your investment property.

We also have extensive experience in rental negotiations sparing you the stress of this onerous task.


We regularly review rental levels for each property and, where appropriate, initiate rental increases or advise Landlords if we think a reduction is necessary to ensure an optimum occupancy rate is achieved.  

4. Rent Collection and Arrears Management

We employ the most sophisticated computer technology and specialist staff to ensure rent payments are monitored continuously and arrears dealt with promptly.  

5. Regular Inspections and Cost Effective Maintenance

Thorough inspections are undertaken at the commencement and termination of every tenancy and at regular six monthly intervals in between. We can also undertake more frequent inspections if you require these. We will provide you with a written inspection report (for a small extra cost photographs can be provided), which includes recommendations for preventive maintenance, or improvements to ensure optimum rentals are maintained.


Inspections are always followed up to ensure that any repairs or work that is required is completed to our satisfaction.


In addition, periodic external inspections on an informal drive-by basis are made regularly.


All maintenance is undertake by our carefully selected handyman, or one nominated by yourself, and supervised by an experienced Property Manager to ensure a quality, cost effective job. The extent to which we are involved is dependant on client instructions. Where required full project management work can be undertaken. 

6. Efficient Administration and Prompt Payment to Clients

The scale of our operation enables us to employ dedicated, professional administration staff and utilise leading edge systems, documentation and technology. This ensures you enjoy the maximum contractual security provided by law and the prompt payment of all funds due to you.


You will receive comprehensive reports and information to monitor the success of you investment and provide your Accountant with all the information necessary to file your Taxation Returns quickly and efficiently.


Payment Of Accounts - Disbursements such as water rates, electricity rates and Condo fees can be made by the company. It is desirable for all accounts of this type to be sent directly to the Manager. Rental Payments - After deduction of approved disbursements and fees, payments are either transferred to the clients bank account on the first working day of each month. A monthly statement for each property is sent and emailed directly to the client.

7. Keeping in Touch

We have found that good communication with Tenants, regular inspections, prompt maintenance and continual communication with our investors minimises disputes, arrears and other problems.


We are committed to superior customer service and keeping in touch to ensure your property investment experience is a pleasant and profitable one.


HOA Management Services

Our company's mission is to provide the highest standard and cost effective management services for homeowners and condominium associations.

We are here to work for YOU  and provide all services needed for the smooth operation of your Home Owners association.

If you are looking for new property managers, please give us a call.

Maintenance Responsibilities

  Administer the daily maintenance of property and facilities.
  Oversee the proper operation of any other common area infrastructure.
  Develop and implement preventive maintenance programs.

Financial Responsibilities

  Prepare and propose and explain annual budgets for the association.
  Administer the association's  budget and financial records.
  Make sure all dues, fines, fees, etc. are collected in a timely manner.
  Provide monthly and annual financial statements to the HOA board and owners.

Management Responsibilities

  Provide, supervise, train, pay, fire and hire administrative, maintenance, security, cleaning and gardening staff.
  Work in coordination with the HOA board or committee.
  Provide regular written management reports.
  Attend and participate in the regular meetings with the elected board of directors to discuss and resolve any issues or disputes.
  Identify potential problems and recommend actions to the HOA board.

Contract Administration

  Locate and screen reliable and qualified subcontractors.
  Acquire Bids and negotiate the best quotes.
  Administer and supervise all routine contracts.

  Condominium Management Agreement (PDF File)

Concierge Services

Not everyone wants their property to be rented, but still want it to be looked after when the owners are not there.
We have structured a range of additional services that are available either on request or in our Concierge Package deal.

We provide property maintenance services in the following areas: Playas del Coco and Ocotal.

Timely and professional maintenance is paramount in protecting your investment. Our goal is to provide you with the best service at the lowest cost. All repair and maintenance services are performed by independent, outside vendors and contractors, or by company employees that have been properly trained to complete specific jobs. Routine preventative  maintenance and repairs are performed on a monthly basis. For any major job, we obtain written estimates from three different companies, notify you, and obtain your approval before we proceed. We monitor all contracts, provisions, payment schedules and performance schedules in order to ensure the quality of the work performed. Each job is fully documented.

Once you are signed up for our Property Management Services the following property maintenance services can also be arranged:


General Maintenance

Many people consider their home as their most valued possession. Our home maintenance services like carpentry, kitchen remodelling, good interior design work, solid dry walls, and quality paint jobs enhance the beauty of your home, maintains it and can even increase its value.



Cleaning Service

Our Cleaning Services are consistent and dependable and provided by our trained professionals. We clean with your highest expectations in mind. Our staff is well-supervised.



A/C Maintenance

Air Conditioning is often overlooked and only checked after a problem exists. Regular service keeps you cool all summer and helps prevent costly repairs.

We can handle your Air Conditioning Maintenance Service and Repair Needs.



Pest Control Service

We provide professional fumigation, extermination and pest control services, specializing in treatments for the control of subterranean termite, winged termites, moths, mosquitoes, flies, cockroaches, ants, spiders and all types of insects.


Concierge Deal
Cost per year starting from US$725.00 or US$60.42 per month*

Regular Cleaning once a month Open Plan Studio = US$20.00 per cleaning X 12 = US$240.00 for 1 cleaning per month;
1 bed / 1 bath property (2 rooms) = US$40.00 per cleaning  x 12 = US$480.00 per year for 1 cleaning per month;
2 bed / 1 or 2 bath property (3 rooms)= US$60.00 per cleaning  x 12 = US$720.00 per year for 1 cleaning per month;
3  bed / 2 or 3 bath property (4 rooms) = US$80.00 per cleaning  x 12 = US$960.00 per year for 1 cleaning per month;
Pest Control:
Insects Fumigation every 2 months;
Termite Fumigation once a year:
US$40.00 per fumigation x 6 = US$240.00

US$185.00 per fumigation x 1 = US$185.00
A/C Maintenance:
General Cleaning and Refrigerant Refill once a year.
Open Plan Studio US$60.00 per one A/C unit service x 1 = US$60.00
1 bed / 1 bath US$US$60.00 per one A/C unit service x 2 = US$120.00
2 bed / 1 or 2 bath per per one A/C unit service x 3 = US$180.00
3  bed / 2 or 3 bath per per one A/C unit service x 4 = US$240.00

Total per year for Concierge Deal: Open Plan Studio = 725.00 or US$60.42 per month;
1 bed / 1 bath = US$1,085.00 or US$85.42 per month;
2 bed / 1 or 2 bath = US$1,325.00 or US$110.42 per month;
3  bed / 2 or 3 bath = US$1,625.00 or US$135.42 per month;


*Please note that we can provide above services at such low cost ONLY for the package deal.

Residential Property Management Agreement (PDF File)

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FAQ on Vacation Rental and Property Management in Costa Rica
From a property management vacation rental firm, you'll want service and professionalism
and up-to-date technology to help maximize the return on your big investment. For peace of mind, you will want to partner with a firm where business is conducted with integrity.
Here are a number of questions you will want to ask as you evaluate companies to manage your property in Costa Rica.

1. Excellent Customer Service
Are the management firm's employees empowered to solve problems? Do they exhibit a genuine sense of caring; a desire to resolve the issue? When problems arise-and they inevitably will -how efficiently and effectively will they be handled? Do live people answer the phone 24/7 (not just for an emergency, but for any reason, including to book a reservation or to answer casual inquiries)? Is a welcome packet provided. with helpful information about the property, local attractions, hospital and medical clinics, airlines and taxi service, places of worship? Do the office location and its furnishings reflect the desired total guest experience? Are the firm's owners active and hands-on?
Excellent service should extend to you, the property owner, as well. Can property owner's log on to the web site to book their own dates, view dates for existing reservations, see status of maintenance and repairs, check expenditures from deposits to the owner's reserve account?

2. Cleaning Management
Renters at vacation properties expect daily maid service, just as they would find at a hotel or even at a modest motel in Costa Rica. A firm must provide reliable and thorough cleaning that meets or exceeds the standards of international travellers. Do supervisors inspect after cleaning? How has the staff been trained? In Costa Rica's tropical climate, regular cleaning is required-even during periods of vacancy! Is this provided?

3. Key Holding, Inventory, and Detailed Necessities
As with any home, there are many details that must be attended to. Renters expect everything to be in proper order. For them, it's understandably about their vacation. It's not acceptable that the coffee maker will be replaced next week. They will be back to work then, recounting their experiences to others. Therefore, the property service should be entrusted with these tasks. Some necessities include key holding, insurance, property taxes, bank account management, utility set up and payment.
Another area of importance is inventory. Every spoon, every placemat, every piece of furniture and all other valuables in your rental must be kept on an inventory list and checked physically each time guests depart. Does the firm conduct such an inventory?

4. Maintenance and Repairs
How often do they check the property during periods of vacancy? What is the schedule for routine maintenance? How quickly do they respond in an emergency?

5. Promoting your Vacation Rental
Have they identified the nice markets-the various types of renters (family vacationers, sports fishermen, adventure travellers, surfers, wedding parties) and tailored marketing to reach the targets? Do they run ads in foreign print publications? Is their web site attractive, easy to navigate and fully functional? Can a renter complete the reservation online, including making the rental deposit by credit card on a secured page?

Carefully considering which Costa Rican property management firm is right for you and the best fit for your property can assure that your investment is not only protected, but produces the maximum return. What is more, your guests and renters will have a memorable experience for all the right reasons!

The above article complements to Karen Ebanks at


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