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Dear Vacation Rental Property Owners,
Despite our numeral appeals to you to pay your dues on time, we still have to
"chase" quite a few of the owners every month and on average the
management company has to pay US$2,000-3,000 every month for those people who
do not keep their balance with us in credit. This means that we have to give a
credit for up to 3 months to the owners who neglect paying on time.
You should realize that the money we collect from you go towards paying
tyour bills and salaries to the maintenance staff.
We have kept condo fee charges in the communities where we do Property
management at the lowest level among all management companies. We do not charge
for "Bill Payment" service and expect your understanding and
co-operation on this issue.
You should also realize that all utilities providing companies -
Coopeguanacaste / AYA / Amnet - terminate their service and/or remove electric
/ water meters on the property practicaly the next day when the payment is due
and not paid.
To reconnection of the service cost time and money. For example you would
have to spend a couple of hours in the Coopeguanacaste or AyA office to apply
for reconnection and pay over $60 dollars to the suppliers.
If we did not pay the bills for your unit for the reason that you do not
have funds on your account, you would have to do the above.
Most of the owners, who have their units in our rental management, don't
have to worry, as their units have a positive balance at all times, but please
remember that you have to have at least US$150 positive balance when you are
requesting your rental income to be paid to you.
Those properties owners, where we just pay the bills as a favor without
any charge for this service, would have to keep a positive balance of at least
US$150.00 on your account with us at all times.
We shall not be able to pay your bills, if your balance does not cover the
amount to be paid.
In those cases where electric / water meters were removed by the utilities
supplier for non-payment, we will not be able to apply for re-installation of
the meters unless we have a valid limited Power of Attorney to do so on your behalf
(utilities companies requirements). If we do so, in addition to the utilities
suppliers charges, we reserve the right to charge you administration fee from
US$50 to US$100 for each case, depending on actual time and efforts spent.
I hope that the above is self explanatory, and we are sorry for any inconveniences
Tropical Felgate (Costa Rica) LLC LTDA